Rontec Roadside Retail
UK’s second-largest independent forecourt operator
Rontec Roadside Retail has over 267 service stations across England and Wales.
Operating across multiple fuel brands including Esso, BP and Shell, Rontec’s diverse retail offer includes Morrisons Daily convenience stores alongside its own Shop n Drive branded stores, supported by food-to-go outlets and car wash facilities.
Serving millions of customers every year, Rontec operates within a highly complex, multi-channel retail environment.
The Challenge
Rontec’s payments infrastructure had become fragmented over time, with multiple providers supporting different parts of the forecourt experience.
This created operational inefficiencies and inconsistent customer journeys across fuel, retail and unattended services. Internal teams were required to manage complex reconciliation processes with limited end-to-end visibility across transactions.
With customer expectations shifting towards fast, contactless and frictionless payments, Rontec needed a solution that could simplify its payments landscape.
The Solution
Attenda delivered a Consolidated Mobility Payment Solution, unifying payments across Rontec’s entire estate into a single, scalable platform.
Crucially, this was achieved without replacing existing infrastructure. By integrating seamlessly with Rontec’s current systems and partners – including PDI, Worldpay and Vianet – Attenda enabled rapid deployment with minimal disruption.
The solution provides:
- A single payments solution across attended and unattended retail
- Contactless and card payments in previously cash-only environments
- Support for mobile wallets and major fuel cards
- Centralised reporting and enhanced reconciliation
- A consistent, reliable payment experience across all services
The full rollout was completed in just three months following pilot—around 75% faster than typical industry timelines.
The Impact
The result is a faster, more reliable and more flexible payment experience for thousands of customers across Rontec’s estate.
- Seamless payments across 267 forecourts
- Improved uptime and reliability of unattended terminals
- Expanded payment choice for customers
- Simplified operations and reduced supplier complexity
- Greater financial control through consolidated reporting
Most importantly, the transformation has had a direct impact on the customer experience – delivering consistent, frictionless transactions at every touchpoint.
“The team at Attenda have been instrumental in simplifying a highly complex payments environment into a fast, reliable, and scalable solution across our 267-fuel site estate. They onboarded us seamlessly within tight timeframes, integrating effortlessly with our existing systems while reducing operational overhead and improving financial control.
Attenda’s flexibility and know-how have helped us deliver the kind of dependable, high-quality payment experience our customers expect every single time.”
Tracy Moloney, Finance Director, Rontec Roadside Retail
With a unified platform now in place, Rontec is well positioned to scale and innovate -supporting future initiatives such as EV charging, loyalty integration and data-driven customer insights.