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Vending Payments

Payments that work first time, every time

 

Every failed payment on a vending machine is a lost sale – and unlike a shop, there’s nobody standing there to fix it. Not only do you lose the revenue, but you run the risk of that customer not returning. 

Attenda provides contactless card payments for vending and automated retail operators across the UK and Europe. Hardware, acquiring and support from one partner with 99.8% device uptime, next-day settlement and a dedicated team that answers the phone. 

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  • Mount Charles logo
  • Lucozade logo
  • Bannatyne logo
  • P&O Ferries logo
  • Proud to work with some of the UK’s leading vending and unattended retail operators.

    Proven at Scale

    m

    Unattended Transactions processed per year

    k

    Unattended Devices Installed

    %

    Device Uptime
    Rating on Feefo

    4.7/

    How Attenda helps vending operators

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    Uptime, because there’s no plan B

    High-uptime hardware rated at 99.8%, with 4G/5G roaming SIM and Wi-Fi-enabled devices, so connectivity is never the reason a sale doesn’t happen

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    More revenue from the machines you already have

    Our payments setup is designed to increase payment success rates. Resulting in more completed sales without changing a single price. Operators moving to Attenda have seen sales uplifts of 18–28% in live environments.

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    Money in your account the next day

    Our customers have the option to choose next-day and gross settlements, to help keep cashflow moving.

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    Competitive Acquiring

    No bundled fees or confusing charges. Just competitive and transparent acquiring rates that you can read clearly on your invoice. 

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    Reduce fraud and chargeback pressure

    Unattended transactions can bring added fraud and chargeback risks. We help you monitor payment activity, understand disputes and work with the right payment partners to manage issues – protecting revenue and reducing the burden on your team. 

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    Upgrade without the upfront hit

    Flexible commercial structures that can spread hardware costs over time, so a device refresh doesn’t have to be a capital decision. This is usually the difference between changing provider and putting it off another year.

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    One number to call

    Consolidated billing across your whole estate, 360-degree account management, and a UK support team. Devices, payments and support under one roof – so when something goes wrong, you know who to call.

    What we support

    Machine types

    Traditional vending, smart fridges, hot and chilled food, and wider automated retail formats.

    Payment acceptance

    All major card types, contactless, digital wallets, Apple and Google Pay, as well as  localised payment methods and vouchers.

    Age verification

    QR code verification with card tokenisation, so a customer verifies once and buys repeatedly without repeating the process.

    Digital receipts

    Issued by QR code at the machine – no printer, no consumables, no jams.

    Loyalty

    Integrate loyalty schemes to build repeat custom at the point of sale.

    Reporting and insight

    A customer portal for billing and transaction data, with monitoring tools and AI-driven insight covering performance, trends, predictive stock replenishment and forecasting.

    The whole Attenda team has been brilliant. They understand what matters to us; speed, support, and no fuss. There haven’t been any issues, and if anything ever cropped up, I know they’d sort it.
    James Bond – Director, Carbon Neutral Vending